Terms Of Service

Effective Date: Wednesday, November 15, 2023

By using the services of Print-on-Demand Web Shop Christmas House Santa Shop, you agree to the following terms and conditions:

1. Order Placement and Cancellation

1.1 Custom Prints:

Print-to-Demand Web Shop Christmas House Santa Shop allows customers to order custom prints of their own images.

1.2 Order Confirmation:

Upon placing an order, you will receive an order confirmation via email from Christmas House Santa Shop. This confirmation acknowledges receipt of your order but does not guarantee acceptance.

1.3 Cancellation Policy:

Orders can only be cancelled if printing has not commenced. Once printing has started, cancellation is not possible. Review your order carefully before confirming.

1.4 Contacting Christmas House Santa Shop:

For order cancellations or inquiries, customers should contact Christmas House Santa Shop via email.

2. Returns and Refunds

2.1 Defective Items:

In the event of receiving a defective item, customers should contact Christmas House Santa Shop within 30 days of receiving the product.

2.2 Return Process:

Christmas House Santa Shop will handle returns and disputes related to product quality. Upon contacting Christmas House Santa Shop, customers will be provided with instructions for the return process.

2.3 Refund or Replacement:

After the return is received, Christmas House Santa Shop will assess the defect. If confirmed, customers may choose between a refund or a replacement. Refunds will be processed after the defect has been resolved with the print provider.

3. Fulfillment and Disputes

3.1 Fulfillment Company:

Order fulfillment, including printing, packaging, and shipping, is managed by a third-party fulfillment company.

3.2 Quality Disputes:

Any disputes related to product quality or defects will be handled by Christmas House Santa Shop. Customers should contact Christmas House Santa Shop first, and Christmas House Santa Shop will liaise with the fulfillment company to resolve the issue.

3.3 Contacting Christmas House Santa Shop:

For any issues, disputes, or concerns, customers should contact Christmas House Santa Shop via email and Christmas House Santa Shop will facilitate communication with the fulfillment company.

4. Intellectual Property

4.1 Image Ownership:

By uploading images to the platform, customers confirm they own the rights to use, reproduce, and distribute the images. Christmas House Santa Shop does not claim ownership of customer-uploaded images.

4.2 Printing Permissions:

By placing an order, customers grant Christmas House Santa Shop and the fulfillment company permission to reproduce and print the images solely for fulfilling the order.

5. Pricing and Payments

5.1 Prices:

Product prices are listed on the website. Christmas House Santa Shop reserves the right to change prices at any time without prior notice.

5.2 Payment:

Payment is required at the time of order placement. Accepted payment methods are available on the check out page. The payment options may change without further notice.

6. Shipping

6.1 Shipping Times:

Shipping times may vary. Christmas House Santa Shop strives to fulfill orders in a timely manner, but specific delivery dates are not guaranteed.

6.2 Shipping Charges:

Shipping charges are calculated during the checkout process and are the responsibility of the customer.

7. Limitation of Liability

7.1 Printing Variations:

Due to the nature of print-on-demand, slight variations may occur in color and print quality. These variations do not constitute defects.

7.2 Limitation of Liability:

Christmas House Santa Shop and the fulfillment company are not liable for any indirect, consequential, or incidental damages arising out of the use or inability to use the products.

8. Governing Law

8.1 Jurisdiction:

These terms and conditions are governed by the laws of Finland. Any disputes shall be subject to the exclusive jurisdiction of the courts in Finland

By using the services of Print-to-Demand Web Shop Christmas House Santa Shop, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Christmas House Santa Shop.